Commitment: I.Gov.Zugdidi
Commitment Description: To improve and promote citizen engagement, in addition to the mechanisms established by the law, within the framework of OGP Georgia National Action Plan for 2018-2019, Zugdidi Municipality Assembly set the goal to strengthen citizen engagement in local self-government activities through encouraging accountability and publicity principles. To this end, I.Gov.Zugdidi application development was defined as a commitment. Outcome: The application functions properly and is available for citizens; The application offers the feedback mechanism to citizens.
Timeline: Start date - January 2019, End date - December 2019
OGP Thematic Areas: Transparency, Access to Services, Accountability, Innovation and Technology, Engagement
Reporting Period: 2019, Annual
Lead Agency: Zugdidi Municipality Assembly
In December 2018, the Municipality Assembly created a multifunctional mobile application - I.Gov.Zugdidi to ensure fast and efficient delivery of information to the citizens about the activities of Zugdidi Municipality's self-governing bodies.

The application provides citizens with the opportunity to request public information, receive information about planned events, read news and be informed about municipal programs, and get the contact details of the Assembly members.

Through the mobile application, the citizens living within Zugdidi Municipality can receive information about the Assembly’s regular sessions and agenda, details of various cultural or sports events planned in the city, as well as initiation and expected completion dates of infrastructure projects.

Citizens also receive information about municipal health and social programs, terms of using the specific programs, and the list of documents to be submitted to the City Hall. Most importantly, the app has a feedback mechanism, giving a tool to citizens to provide insights to the local government on different needs.

As soon as the mobile application was fully launched in January 2019, a vigorous awareness-raising campaign was initiated to inform citizens about the application. The majoritarian deputies of the Municipality Assembly and representatives of City Hall took an active part in the process of awareness-raising of citizens living in urban and rural administrative entities of Zugdidi Municipality. In addition, citizens were informed through social networks and official websites.

According to the Secretariat's assessment, the commitment is fully implemented within the timeline envisaged by the plan, all milestones are implemented